Returns Policy

If for any reason you're not completely satisfied, just follow the Returns and Refunds Policy instructions listed below regarding your type of return (ie: Trial, Club Membership, etc.) to receive a full refund/credit of the purchase price.

TRIAL RETURN INSTRUCTIONS:

If for ANY REASON you are unsatisfied with the product during your Trial (your Trial period begins the date your product ships and lasts for 15 days), you may cancel, request a RMA# (Return Merchandise Authorization Number) and return the unused portion (include a RMA# on outside of package) within the time period noted below, and you will not be billed for the product. Please note that trial, processing and shipping and handling fees are non-refundable, the customer is responsible for shipping costs on all returns and ALL of the following requirements need to be followed to receive credit and not be billed for the product:

  1. Cancel your Club membership via online in the Members' section or by calling our Customer Service Department by phone (1-866-686-6429).

    • All Club membership cancellation requests need to be made within 15 days from the date the product is shipped to be eligible for a credit.

  2. Obtain a RMA# via online in the Members' section or by calling our Customer Service Department and print the RMA# on the outside of the package.

    • All returns MUST INCLUDE A RMA# to be accepted and processed
    • Only one RMA# request allowed per account.
    • All RMA# requests need to be made within 15 days from the date the product is shipped to be eligible for a credit.

  3. Return the unused portion to our warehouse within 14 days of receiving a RMA# to be credited for the return and not billed for the product.

    • To ensure prompt processing, returns must be sent to the address provided below (including a RMA# on outside of package).
    • All products returned after the allotted return period noted above will not be credited.
    • We will not process or credit packages marked "Return to Sender".
    • All trial, processing and shipping and handling fees are non-refundable.
    • The customer is responsible for return shipping costs.

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CLUB MEMBER RETURN & REFUND INSTRUCTIONS:

If for ANY REASON you are unsatisfied with the product during your Club membership you may cancel, request a RMA# (Return Merchandise Authorization Number) and return the unopened product with tamper seal intact (include a RMA# on outside of package) within the time period noted below to receive a full refund of the purchase price of the product. Please note that trial, processing and shipping and handling fees are non-refundable, the customer is responsible for shipping costs on all returns and ALL of the following requirements need to be followed to receive a refund:

  1. Cancel your Club membership via online in the Members' section or by calling our Customer Service Department by phone (1-866-686-6429).

    • All Club membership cancellation requests need to be made within 15 days from the date the product is shipped to be eligible for a refund.

  2. Obtain a RMA# via online in the Members' section or by calling our Customer Service Department and print the RMA# on the outside of the package.

    • All returns MUST INCLUDE A RMA# to be accepted and processed
    • Only one RMA# request allowed per account.
    • All RMA# requests need to be made within 15 days from the date the product is shipped to be eligible for a credit.

  3. Return the unopened product to our warehouse within 14 days of receiving a RMA# to be refunded the full purchase price of the product.

    • The product must be returned UNOPENED and UNTAMPERED to be refunded.
    • To ensure prompt processing, returns must be sent to the address provided below (including a RMA# on outside of package).
    • All Club membership products returned after the allotted return period noted above will not be refunded.
    • We will not process or credit packages marked "Return to Sender".

During your Club membership only unopened products with a tamper seal still intact will be credited for a full refund of the purchase price of the product.

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NON-MEMBER RETURN & REFUND INSTRUCTIONS:

If for ANY REASON you are unsatisfied with the product you may request a RMA# (Return Merchandise Authorization Number) and return the unused portion (including a RMA# on outside of package) within the time period noted below to receive a full refund of the purchase price of the product. Please note that trial, shipping and handling fees are non-refundable, the customer is responsible for shipping costs on all returns and ALL of the following requirements need to be followed to receive a refund:

  1. Obtain a RMA# via online in the Members' section or by calling our Customer Service Department and print the RMA# on the outside of the package.

    • All returns MUST INCLUDE A RMA# to be accepted and processed
    • Only one RMA# request allowed per account.
    • All RMA# requests need to be made within 15 days from the date the product is shipped to be eligible for a credit.

  2. Return the unused portion to our warehouse within 14 days of receiving a RMA# to be refunded the full purchase price of the product.

    • To ensure prompt processing, returns must be sent to the address provided below (including a RMA# on outside of package).
    • All products returned after the allotted return period noted above will not be credited.
    • We will not process or credit packages marked "Return to Sender".
    • All trial, shipping and handling fees are non-refundable.
    • The customer is responsible for return shipping costs.

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DAMAGED PRODUCT RETURN & REPLACE INSTRUCTIONS:

If the product you received is damaged please use the following address below to return the damaged product. We will ship a replacement order out to you as soon as our warehouse receives your damaged product. Orders will be delivered via USPS. Unfortunately, at this time, we do not accept requests for alternate shipping methods.

Please be sure to include your Customer ID# within the address as shown below. Your Customer ID# can be found in all corresponding e-mails from AgeInvisible™, as well as on the shipping label of the product received.

Precision Niche Products
ATTN: AgeInvisible Damaged - CID# [INSERT Customer ID#]
147 North Cameron Street
Harrisburg, PA 17101

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Please send all returns to:
Precision Niche Products
ATTN: AgeInvisible Returns
RMA#
147 North Cameron Street
Harrisburg, PA 17101

NOTE: Returns must include a RMA# (Return Merchandise Authorization Number) printed on the outside of package to be accepted and processed.