Returns Policy

If for any reason you’re not completely satisfied, just follow the Returns and Refunds Policy instructions listed below regarding your type of return (ie: Trial, Club Membership, Non-Member or Damaged Product) to receive credit for returning the product. All Trial and Shipping and Handling ("S&H") fees are non-refundable.

Trial Return Instructions:

If for ANY REASON you are unsatisfied with the product during your Trial period (your Trial period begins the date your product ships and lasts for 15 days), you may cancel, request a RMA# (Return Merchandise Authorization Number) and return the unused portion (include a RMA# on outside of package) as noted in #3 below, and you will not be charged for the product. Please note that Trial and S&H fees are non-refundable, the customer is responsible for shipping costs on all returns and ALL of the following requirements need to be followed for the return to be processed and not be billed for the product:

  1. Cancel your Club membership online in the Members’ section or by calling Customer Service by phone (1-866-686-6429).

    • All Club membership cancellation requests need to be made within 15 days from the date the product is shipped to be eligible to return the unused product.
  2. Obtain a RMA# online in the Members’ section or by calling Customer Service.

    • All returns MUST INCLUDE A RMA# clearly printed on the outside of the package to be accepted and processed
    • Only one RMA# request allowed per account.
    • All RMA# requests need to be made within 15 days from the date the product is shipped to be eligible to return the unused product.
  3. The unused portion must be received at the warehouse within 14 days from the date the RMA# was issued for the return to be processed and not be charged for the product.

    • To ensure prompt processing, returns must be sent to the address provided below (the RMA# must be clearly printed on outside of package).
    • All products received after the allotted return period noted above will not be processed.
    • Packages marked "Return to Sender" will not be processed.
    • All Trial and S&H fees are non-refundable.
    • The customer is responsible for return shipping costs.

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Club Member Return & Refund Instructions:

If for ANY REASON you are unsatisfied with the product during your Club membership you may cancel, request a RMA# (Return Merchandise Authorization Number) and return the unopened product with tamper seal intact (include a RMA# on outside of package) as noted in #3 below, to receive a full refund of the purchase price of the product. Please note that S&H fees are non-refundable, the customer is responsible for shipping costs on all returns and ALL of the following requirements need to be followed to receive a refund:

During your Club membership only unopened products with a tamper seal still intact will be processed for a full refund of the purchase price of the product when all of the following requirements are followed:

  1. Cancel your Club membership online in the Members’ section or by calling Customer Service by phone (1-866-686-6429).

    • All Club membership refund requests need to be made within 15 days from the date the product is shipped to be eligible for a refund.
  2. Obtain a RMA# online in the Members’ section or by calling Customer Service.

    • All returns MUST INCLUDE A RMA# clearly printed on the outside of the package to be accepted and processed
    • Only one RMA# request allowed per account.
    • All RMA# requests need to be made within 15 days from the date the product is shipped to be eligible for a refund.
  3. The unopened product must be returned and received at the warehouse within 14 days from the date the RMA# was issued to be refunded the full purchase price of the product. All S&H fees are non-refundable.

    • The product must be returned UNOPENED and UNTAMPERED to be refunded.
    • To ensure prompt processing, returns must be sent to the address provided below (the RMA# must be clearly printed on outside of package).
    • All Club membership products received after the allotted return period noted above will not be refunded.
    • Packages marked "Return to Sender" will not be processed.
    • All S&H fees are non-refundable.
    • The customer is responsible for return shipping costs.

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Non-Member Return & Refund Instructions:

If for ANY REASON you are unsatisfied with the product you may request a RMA# (Return Merchandise Authorization Number) and return the unused portion (including a RMA# on outside of package) within the time period as noted in #2 below, to receive a full refund of the purchase price of the product. Please note that S&H fees are non-refundable, the customer is responsible for shipping costs on all returns and ALL of the following requirements need to be followed to receive a refund:

  1. Obtain a RMA# by calling Customer Service by phone (1-866-686-6429).

    • All returns MUST INCLUDE A RMA# clearly printed on the outside of the package to be accepted and processed
    • Only one RMA# request allowed per account.
    • All RMA# requests need to be made within 10 days from the date the product is shipped to be eligible for a refund.
  2. The unused portion must be returned and received at the warehouse within 14 days from the date the RMA# was issued to be refunded the full purchase price of the product.

    • To ensure prompt processing, returns must be sent to the address provided below (the RMA# must be clearly printed on outside of package).
    • All products received after the allotted return period noted above will not be processed.
    • Packages marked "Return to Sender" will not be processed.
    • All S&H fees are non-refundable.
    • The customer is responsible for return shipping costs.

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Damaged Product Return & Replace Instructions:

If the product you received is damaged please use the following address below to return the damaged product. A replacement shipment will be sent to you as soon as the warehouse receives your damaged product. Orders will be delivered via USPS. Unfortunately, at this time, requests for alternate shipping methods can not be fulfilled.

Please be sure to include your Customer ID# within the address as shown below. Your Customer ID# can be found in all corresponding e-mails from Age Invisible™, as well as on the shipping label of the product received.

Precision Niche Products
ATTN: Age Invisible Damaged - CID# [INSERT Customer ID#]
147 North Cameron Street
Harrisburg, PA 17101

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Please send all returns to:
Precision Niche Products
ATTN: Age Invisible Returns
RMA#
147 North Cameron Street
Harrisburg, PA 17101

NOTE: Returns must include a RMA# (Return Merchandise Authorization Number) printed on the outside of package to be accepted and processed.